Privacy Policy iCrown APK

1Personal Information We Collect

Icrown apk collects your personal information solely for legitimate purposes necessary to provide the best service. The information we collect falls into three main categories:

Information you provide directly:

• Full name as shown on your identity card or passport.
• Your active email address and Malaysia mobile phone number.
• Date of birth for age verification purposes (must be 18 years of age or above).
• Your current residential address including postcode and state.
• Bank account or e-wallet details used for deposits and withdrawals.
• Identity verification documents (KYC) such as a copy of your MyKad or passport when required.

Information collected automatically:

• Your IP address, device type, operating system, and web browser.
• Activity log information including login times, pages visited, and session duration.
• Game performance data and transaction history within the platform.
• Cookie data and similar tracking technologies (detailed in Section 5).

Information from trusted third-party sources:

• Identity verification from the KYC service providers we use.
• Fraud prevention information from our integrated security systems.

2How We Use Your Personal Data

Every piece of information collected by icrown apk is used for a clear and legitimate purpose. Here is how we use your data:

Icrown apk will not use your data for any purpose other than those stated above without first obtaining your additional consent. You have the right to withdraw consent for marketing purposes at any time through your account settings.

3Information Sharing with Third Parties

Icrown apk takes a strictly limited approach to sharing your personal information. We only share data in the following situations necessary for platform operations:

• Payment Providers: Required transaction information is shared with payment processors such as FPX, Touch 'n Go, Boost, and GrabPay solely to securely process your deposits and withdrawals.
• Game Providers: Minimum username and game data is shared with our licensed game providers to ensure a smooth and fair gaming experience.
• KYC Services: Identity verification documents are shared with accredited KYC providers for legally mandated identity verification purposes.
• Legal Authorities: icrown apk will disclose information when required by a valid court order or directive from the relevant authorities in Malaysia.
• Analytics Services: Anonymous usage data (data that cannot identify an individual) is used to improve platform performance.

All third-party partners of icrown apk are bound by strict data confidentiality agreements and must comply with data protection standards equivalent to our own privacy policy. We do not sell your personal data to advertisers, marketing companies, or any party not mentioned above.

4Data Security & Encryption

Icrown apk continuously invests in the latest security infrastructure to ensure your personal and financial data remains protected at all times. The security measures we have implemented include:

• 256-bit SSL/TLS Encryption on all communications between your device and icrown apk servers — no data is transmitted in plain text.
• Multi-factor access control for internal staff who handle user data, ensuring only authorised personnel can access sensitive information.
• Real-time threat monitoring using an intrusion detection system (IDS) that operates 24 hours a day, 7 days a week.
• Penetration testing conducted periodically by independent security experts to identify and close any vulnerabilities before they can be exploited.
• Automatic data backup encrypted and stored at separate locations to ensure service continuity and data recovery in the event of an unforeseen incident.
• Two-factor authentication (2FA) available for all member accounts as a highly recommended additional security layer.

5Cookies & Tracking Technologies

Icrown apk uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled as they are critical to website operation.
• Performance Cookies: Collect information on how visitors use our platform (e.g., most frequently visited pages, time spent) in anonymised form for improvement purposes.
• Functional Cookies: Remember your preferences such as language, region, and display settings to deliver a more personalised experience.
• Analytics Cookies: Help us understand usage patterns to optimise the design and content of the icrown apk platform.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect platform functionality. Most modern browsers allow you to set cookie preferences in detail according to your needs.

Our cookie durations vary by type — session cookies are automatically deleted when you close your browser, while persistent cookies are stored for a set period (typically between 30 and 365 days) before expiring automatically.

6Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding the personal data held by icrown apk:

To exercise any of the rights above, please contact the icrown apk support team via 24/7 Live Chat or our official email. We will process your request promptly and inform you of the action taken within the stipulated timeframe.

7Data Retention Period

Icrown apk retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by Malaysian law. The following are general data retention guidelines:

• Active account data retained for as long as your account is active and for a period of 5 years after account closure, as required by Malaysia's financial regulations.
• Financial transaction records retained for a minimum of 7 years in accordance with applicable tax and financial legal requirements.
• KYC and identity verification data retained for 5 years after the business relationship ends, in line with anti-money laundering (AML) regulations.
• Customer support communication logs retained for 2 years for reference and service improvement purposes.
• Anonymous analytics data may be retained indefinitely as it cannot be used to identify an individual.

Once the retention period expires, your data will be securely deleted or anonymised using methods that ensure the data cannot be recovered. If you would like to know more about the retention period for a specific data category, please contact us.

8Privacy Policy Amendment

Icrown apk reserves the right to update or amend this privacy policy at any time to reflect changes in our business practices, legal requirements, or technology used. We are committed to informing you of any significant changes:

• Significant amendments will be communicated via email notice to the address registered in your account at least 14 days before the changes take effect.
• The "Last Updated" date at the top of this document will always reflect the date of the most recent amendment made.
• Continued use of the icrown apk platform after the effective date of any amendment constitutes acceptance of the updated privacy policy.
• You are encouraged to review this page regularly to stay informed about how we handle your personal information.

If you do not agree with the amendments made, you have the right to close your account before the changes take effect. Valid funds in your account will be processed in accordance with standard withdrawal procedures. For any enquiries regarding this privacy policy, please visit the FAQ us or contact our support team.